Return & Exchange Policy

Exchange Policy

We pour our hearts into every product, and we hope you adore them as much as we do. If you need to swap an item, we've got you covered! Simply ensure the item is unworn, unused, unwashed, unaltered, undamaged, and retains its original tags. You can exchange it for a different size or style within 7 days from the delivery date.

Heads Up:Items on sale shall not be exchanged or returned.Accessories are not eligible for exchange or return.

Return Policy

Not in love with your purchase? No worries! You can return items that are unworn, unused, unwashed, unaltered, undamaged, and still have their original tags within 7 days from the delivery date. All refunds are processed via Bank Transfer, which may take up to 15 working days.If you receive a defective product, please provide clear parcel opening videos or pictures for verification.To initiate an exchange or return, please click here. We can arrange reverse pickups, or you can ship the parcel back to us at the following address:

Name: Vajrabahu Exports Private Limited

Address: 7/171, Kalyanpur, Lucknow-226022, Uttar Pradesh

Phone: 9695278900Once we receive your parcel, it will undergo a thorough quality check. If everything checks out, we’ll process your request.

Note: Each item is eligible for a return or exchange only once.Cancellation Policy

Changed your mind? You have 24 hours after placing your order to cancel it. After that, cancellations cannot be accepted.

Change in Size/Delivery Address/Phone Number

Need to update your order details like size, delivery address, or phone number? No problem! Email us at support@virasateshiraz.com  with the subject “Order Number + Revised Information”. We’ll make the changes if the order hasn’t been shipped yet.We’re here to make your shopping experience smooth and enjoyable. Thanks for choosing us!